Microsoft ends extended support of Windows® embedded and mobile operating systems

The January 2021 deadline has now passed on Microsoft’s support for the Windows Embedded and Windows Mobile operating systems, leaving devices still running these operating systems without support and lacking future updates and patches.

If the recent Microsoft Exchange targeted attacks on supported systems teach us anything, it’s the value of software that is patched, protected and supported. This is why we strongly recommend that all customers using the non-supported Windows Embedded and Mobile operating systems upgrade their devices to the latest Android OS platform.

We’ve provided answers to a few common questions below, but please contact our team to talk around the specific details of your devices and how we can help ensure a smooth transition if you are considering an upgrade.


When does support end?

Microsoft have already ended extended support for both the Windows Embedded and Windows Mobile operating systems.

What does the end of the extended support mean?

Microsoft will no longer be providing:

  • Technical support for problems that may occur.
  • Bug fixes for issues that are discovered and that may impact the stability and usability of the server.
  • Security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches.
  • Time zone updates.
  • You will stop receiving service packs of new features, but much more importantly, you’ll no longer receive security updates, leaving you exposed to breaches and criminal activity.
Why should I be upgrading my devices?

With the lack of bug fixes and support now being provided for Windows devices, they could be left open to vulnerabilities. Additionally, it will now be increasingly difficult to implement new features, with future software released unlikely to support Windows devices.

Is Android secure?

Yes – Android has demonstrated a history of incremental security enhancements, such as NSA “Security Enhanced” (SELinux) features, per-user VPNs, Address Space Layout Randomization (ASLR), etc. Android OS is meeting regulatory security certifications in multiple verticals, including retail via PCI DSS, healthcare’s HIPAA and government’s FIPS 140-2.

Are security breaches a real threat?

Yes – Any business can be a target for cyber activity, with older unsupported devices often being an easy target,

Doesn't Android support only last for 3 years?

Vendors of consumer devices typically end security support after just three years, which is well short of the five plus years of service that you require.

Jade work proactively with Zebra and our other manufactures to ensure we are able to provide support well beyond this. For example, with both Zebra and Panasonic Android devices, we are able to offer up 10 years continued support.

What if I'm not a Jade customer?

That’s not a problem. Our team can asses your current devices and provide guidance on an upgrade programme that works for you. The team can also provide details on how new devices can be pre-configured and ready to use the moment they arrive on-site.

For more information, help or advice, please reach out to the Jade team using the details below.

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Newton-le-Willows, Merseyside
WA12 0HF

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