We provided a full 5 year contract supplying 600 x MC70’s and accessories in support of their field service engineers. Jade provided its Sentinel service which comprised of backed off break fix maintenance, a next day swap out of faulty devices supported by a buffer stock held at Jade. In support of this Jade prime contracted a full field mobility software solution from Pervasic. This solution is primarily for providing jobs to the field engineers who are out servicing lifts to pre agreed maintenance contracts and also responding to emergency call outs to a pre agreed SLA. Jade provided full pre and post sales support in swapping out the existing estate of consumer based devices that Otis bought from Orange. Prior to this they experienced high hardware failure rate and no SLA around the software. In support of this an O2 airtime contract was also taken. This provided a full turnkey mobility solution to Otis Lifts.

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Jade Solutions, Beech House,
Woodlands Park, Ashton Road,
Newton-le-Willows, Merseyside
WA12 0HF

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01925 295 400

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Rugged mobile devices

Voice & message integration

Wearable computers

Vehicle-mount computers

Mobile printers

ProGlove wearable reader

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From in-store handhelds & printers to networking and customer management, all wrapped up with the Jade service.

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Some of the largest restaurant & hospitality brands in the UK trust us to manage their IT systems.

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Whatever you’re moving or warehousing, we have a track record of providing robust & proven IT & device solutions.

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We can provide you with the technology needed to turbo-charge your production lines, WIP and deliveries.

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