We provided a full 5 year contract supplying 600 x MC70’s and accessories in support of their field service engineers. Jade provided its Sentinel service which comprised of backed off break fix maintenance, a next day swap out of faulty devices supported by a buffer stock held at Jade. In support of this Jade prime contracted a full field mobility software solution from Pervasic. This solution is primarily for providing jobs to the field engineers who are out servicing lifts to pre agreed maintenance contracts and also responding to emergency call outs to a pre agreed SLA. Jade provided full pre and post sales support in swapping out the existing estate of consumer based devices that Otis bought from Orange. Prior to this they experienced high hardware failure rate and no SLA around the software. In support of this an O2 airtime contract was also taken. This provided a full turnkey mobility solution to Otis Lifts.

Come and meet us

Jade Solutions, Beech House,
Woodlands Park, Ashton Road,
Newton-le-Willows, Merseyside
WA12 0HF

Give us a call

01925 295 400

Drop us an email


Rugged tablets

Rugged mobile devices

Voice & message integration

Wearable computers

Vehicle-mount computers

Mobile printers

ProGlove wearable reader


Guest Wi-Fi

Corporate Wi-Fi

Security cameras & CCTV

People management

Intelligent queuing

Desktop & industrial printers

Real Time Location Systems (RTLS)


Site surveys

Project management

Device configuration

Structured data cabling 

Equipment installation

Device builds


1st line support

Service desk

Next day device swap-out

Next day on-site engineer

Customer portal


From in-store handhelds & printers to networking and customer management, all wrapped up with the Jade service.


Some of the largest restaurant & hospitality brands in the UK trust us to manage their IT systems.

Transport & logistics

Whatever you’re moving or warehousing, we have a track record of providing robust & proven IT & device solutions.


We can provide you with the technology needed to turbo-charge your production lines, WIP and deliveries.

View our latest official accreditations and certified awards.
Fancy working for Jade? Find out more about the possibilities.
We work with some of the industries leading tech providers.
Success stories
Read some examples of who we've worked with in the past.